Kuiper Terms and Conditions

Last updated December 20, 2024

1. AGREEMENT TO TERMS

These Terms and Conditions constitute a legally binding agreement between you, whether personally or on behalf of an entity ("You") and Dutchess Management LLC, doing business as Kuiper ("Kuiper", "We", "Us", or "Our"), concerning your access to and use of our AI and machine learning services powered by large language models (LLMs) and our technology infrastructure (collectively, the "Services").

We are registered in New York, United States and have our registered office at 757 Third Ave 27A, New York, NY 10022.

2. SERVICES AND INFRASTRUCTURE

We provide AI-powered services utilizing modern cloud infrastructure, advanced machine learning capabilities, and enterprise-grade security measures.

2.1 Technology Infrastructure

Our services are built on industry-standard cloud platforms and utilize modern web technologies, secure data storage solutions, and advanced AI processing capabilities.

2.2 Data Processing and Storage

• Enterprise-grade cloud storage and processing
• Modern database systems for data management
• Industry-standard security protocols and encryption

3. WORKSPACE SECURITY AND DATA HANDLING

3.1 Data Storage and Processing

• Data is stored in secure cloud infrastructure
• Processing occurs within our managed environment
• Strict access controls and security protocols are maintained

3.2 Data Management

• Enterprise-grade database systems
• Regular backup and disaster recovery procedures
• Data encryption at rest and in transit

4. FEES AND PAYMENT

You agree to pay all charges at the prices then in effect for your purchases. We bill through secure payment processors and accept the following forms of payment:

• Major credit cards
• Wire transfers
• Purchase orders (for enterprise customers)

All payments shall be in U.S. dollars.

5. SERVICE AVAILABILITY AND PERFORMANCE

5.1 Infrastructure Reliability

• Cloud-hosted services with high availability
• Global content delivery for optimal performance
• Redundant database systems for reliability

5.2 Service Level Expectations

• We strive to maintain high availability for all core services
• Scheduled maintenance windows will be communicated in advance
• System status monitoring and updates are provided

6. PROHIBITED ACTIVITIES

You agree not to:

• Attempt to bypass our security measures
• Reverse engineer any portion of our technology
• Conduct unauthorized security testing
• Exceed prescribed usage limits
• Use our services for any illegal purposes
• Interfere with other users' access to the services

7. INTELLECTUAL PROPERTY

7.1 Our Rights

The Services, including all associated intellectual property rights, are and will remain our property. This includes our proprietary technology, algorithms, and infrastructure configurations.

7.2 Your Rights

You retain all rights to:

• Your input data
• The outputs generated using our Services
• Your proprietary information and trade secrets

8. DATA SECURITY AND PRIVACY

8.1 Security Measures

We implement comprehensive security across all layers:

• Cloud infrastructure security
• Database security
• Application security
• Network security

8.2 Your Responsibilities

You are responsible for:

• Maintaining the security of your access credentials
• Managing user access within your organization
• Ensuring compliance with applicable data protection laws

9. LIMITATIONS OF LIABILITY AND WARRANTIES

9.1 Service Availability

While we utilize reliable infrastructure, we do not guarantee uninterrupted access to the Services.

9.2 Limitation of Liability

OUR TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS SHALL BE LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM.

10. COMPLIANCE AND REGULATIONS

10.1 Security Standards

Our infrastructure complies with industry security standards.

10.2 Industry-Specific Regulations

The Services are not designed to comply with industry-specific regulations (HIPAA, FISMA, etc.). You may not use the Services in a way that would require such compliance.

11. TERM AND TERMINATION

11.1 Term

These Terms remain in effect until terminated by either party.

11.2 Termination

We may terminate or suspend your access immediately if you violate these Terms.

12. GOVERNING LAW AND JURISDICTION

These Terms are governed by New York law. Any disputes shall be resolved in the courts of New York, New York.

13. CONTACT INFORMATION

Dutchess Management LLC 757 Third Ave 27A New York, NY 10022 United States
Email: support@kuiper.so

14. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. We will notify you of any material changes.

15. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us regarding the Services, superseding any prior agreements.

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