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Frequently asked questions

Who is Kuiper for?

Kuiper AI is designed for VC and PE firms who need to conduct thorough due diligence and prepare comprehensive board decks efficiently. Our platform streamlines the process of gathering, analyzing, and presenting key information on potential investments and portfolio companies.

Does the information uploaded go to outside LLMs for training?

No, the information uploaded to Kuiper does not go to an outside LLM connected to the internet or get used to further train any LLM. While we leverage other LLMs for certain functionalities, your data remains secure and private within our platform.

Can I restrict access to reports or chatbots?

Absolutely! Kuiper provides granular access controls. You can manage who has access to your Kuiper account and set role-based access controls (RBAC) to restrict access to specific reports, like financial reports, or even entire chatbots.

Can I cancel my subscription anytime?

Currently, Kuiper is in early access, and all of its services are free to use. You can delete your account anytime. In the future, when we introduce paid plans, we'll also provide the option to pause your membership.

Whats the fastest way to reach you in case I need help?

The fastest way to reach us for help is through our chat support, available at the bottom of every screen within the app and on our website. Simply fill out the chat form, and a member of our team will respond within 24 hours.